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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scarlett

Scarlett

October 3, 2024

5  out of  5
rating by Scarlett
"I live in Biloxi and don’t mind driving to the Pass at all for this group of people. Unfortunately, I’ve had quite a few insurance woes. Through it all they are the absolute best! I use them for my car and home policies, and they also give me better prices than anywhere else I’ve looked."
We responded:
"Scarlett: It’s been our absolute pleasure to assist you with your auto and home policies! Thank you so much for taking the time to leave this review for us! –Ollie"
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Trae Avant

September 26, 2024

5  out of  5
rating by Trae Avant
"Ollie is a fantastic agent and his team is very helpful and responsive. Strongly recommend!"
We responded:
"Thank you, Trae! It was great connecting with you. I’m happy to hear you found my team helpful and responsive. We appreciate your recommendation!—Ollie"
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Tina Lowe

August 6, 2024

5  out of  5
rating by Tina Lowe
"Great customer service , very friendly employees. Very helpful 😊"
We responded:
"Tina, thank you so much for your kind words! If you need any further assistance, please don’t hesitate to reach out! -Ollie"
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Rahsaan Woods

July 30, 2024

5  out of  5
rating by Rahsaan Woods
"I must say, the young lady by the name of Mandy is a whole rockstar! she helped me navigate through a jungle of nonsense pertaining to how the flood insurance process and jargon can complicate the process of what's beneficial. Thanks for a wonderful agent! #Mandyisawesome"
We responded:
"Rahsaan: Thank you for your five-star review! We agree; Mandy is awesome! I'm thrilled that you enjoyed working with her for your insurance needs. If you need anything else, just let us know! -Ollie"
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Punkin Myers

July 26, 2024

5  out of  5
rating by Punkin Myers
"Very professional and reasonable ! Tiahni is great! Very knowledgeable and patient. Highly recommended!!!"
We responded:
"Punkin: Thank you for your kind words and for being a loyal customer! Please don’t hesitate to reach out to our team if you have any questions!—Ollie"
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Kandy Washington

July 16, 2024

5  out of  5
rating by Kandy Washington
"Kati Hamilton was so helpful and always making sure that I’m satisfied with my insurance choice!"
We responded:
"Kandy, thank you for your five-star review! I'm thrilled to hear that Katlin has been so helpful and attentive. We appreciate your business and look forward to continuing to serve your insurance needs! -Ollie"
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jay santinelli

July 16, 2024

5  out of  5
rating by jay santinelli
"A huge thank you to Chaundra for the much needed savings on my auto and homeowners policies. Great customer service and a great price. Thank you!"
We responded:
"Jay: Thank you for your five-star review! I'm glad Chaundra could help you save on your home and auto coverage. We appreciate your support. If you need anything else, just let us know! –Ollie"
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Amanda Noyes

January 17, 2024

5  out of  5
rating by Amanda Noyes
"Always friendly and helpful. Keep me informed of any changes and any new discounts I might be eligible to receive. Proactive not reactive."
We responded:
"Hi Amanda, thank you so much for your kind words and for leaving another review! We appreciate your continued support and look forward to serving you in the future. Have a great day! -Ollie"
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Sherice

January 1, 2024

5  out of  5
rating by Sherice
"Very helpful. Very patient. Chaundra took the time to explain terminology, costs and answered all my questions. I had a lot. Anyway, if you are like me and feel overwhelmed and intimidated by the insurance world. This agency is for you! Customer service is great! Premiums are reasonable."
We responded:
"Thank you for sharing your experience, Sherice! We're glad to hear that Chaundra was able to assist you and make the insurance process less overwhelming. We're here to help you understand and navigate your coverage options. -Ollie"
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ashlee blankenship2424

November 29, 2023

5  out of  5
rating by ashlee blankenship2424
"I’ve had such a good experience through State Farm! Tiahni is the nicest and most helpful agent I’ve came across!"
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Kayla Ladner

November 29, 2023

5  out of  5
rating by Kayla Ladner
"I’ve had a great experience at State Farm and Tiahni has been the biggest help! She’s always very patient and informative when helping me out. Great customer service!"
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Ethan Madison

November 17, 2023

5  out of  5
rating by Ethan Madison
"I want to extend my gratitude to Katlin and Tiahni at Ollie Bailey, Jr State Farm Agent in Pass Christian, MS. Their expertise in finding cost-efficient insurance options and maximizing coverage has truly made my experience exceptional. Their personalized approach and dedication are greatly appreciated! I highly recommend them and the entire Ollie Bailey Team."
We responded:
"Thank you, Ethan! We're thrilled to have been able to make your experience exceptional. Katlin, Tiahni, and the rest of the team appreciate your kind words and recommendation. Feel free to reach out if you need further assistance or have questions. We're here to help! -Ollie"
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shugwill

November 1, 2023

5  out of  5
rating by shugwill
"This location has professional staff. Chaundra does an excellent job in explaining difficult insurance jargon. I've been very pleased with their service and expertise over the years."
We responded:
"We're thrilled to have provided you excellent service over the years! Chaundra and our staff are here to help you understand your insurance needs. If you have questions or concerns, please don’t hesitate to reach out!—Ollie"
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Jevon Singleton

October 27, 2023

5  out of  5
rating by Jevon Singleton
"The pass State Farm go out there way to make sure u have the coverage that fits your needs"
We responded:
"Jevon, thank you for your 5-star review! Let us know if you have any questions. Thank you for your support! -Ollie "
Profile photo of Jeneen Alexander

Jeneen Alexander

October 27, 2023

5  out of  5
rating by Jeneen Alexander
"The customer service was outstanding. Tiahni was very professional and knowledgeable about the insurance being offered. I am so pleased with the customer service I've received from this office."
We responded:
"Hi Jeneen, I'm so glad you had a positive experience with Tiahni! Thank you for taking the time to leave a review, and we look forward to continuing to serve you in the future. -Ollie "
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Drake Harris

October 26, 2023

5  out of  5
rating by Drake Harris
"Love the team at Ollie Bailey Jr, very nice people. I highly recommend “Katlin Hamilton”. She is a great agent, I wouldn’t do business anywhere else."
We responded:
"Hi Drake, thank you for your kind words and recommendation! We're dedicated to providing exceptional service, and it's wonderful to know you had a positive experience with Katlin. Please don’t hesitate to reach out with questions or concerns. Thank you for choosing State Farm! -Ollie "
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blake dedeaux

July 9, 2023

5  out of  5
rating by blake dedeaux
"Great friendly service, make you feel at home, they really take care of you and find the best plans that work for your needs."
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Pennie Brogle

April 26, 2023

5  out of  5
rating by Pennie Brogle
"This team is wonderful and has always given exceptional customer service"
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kera kingsmill

August 31, 2022

5  out of  5
rating by kera kingsmill
"Great place friendly staff"
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William Payne

December 9, 2021

5  out of  5
rating by William Payne
"Always so friendly and there to help you when you need it"
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Thomas Antoine

November 4, 2021

5  out of  5
rating by Thomas Antoine
"Went into the office on Monday everyone was bust Ollie finished up and help me by adding another vehicle to my policy in and out great work"
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Roberta Doucette

August 19, 2021

5  out of  5
rating by Roberta Doucette
"Reasonable rates and excellent customer service for Mississippi Gulf Coast. Highly recommend."
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Ray B (Mr.B)

June 15, 2021

5  out of  5
rating by Ray B (Mr.B)
"They always take care of me and keep me updated on everything."
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Natalie Bridges

April 19, 2021

4  out of  5
rating by Natalie Bridges
"Great People. Been a customer for years."
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Cathy C

March 9, 2021

5  out of  5
rating by Cathy C
"So easy to work with!"